In-stock items We will ship within 1-3 business days. Order Items We plan to ship your order approximately 3 weeks after payment is confirmed. The schedule may change depending on the volume of orders.

We have RAOING SHOP BAG available. If you would like gift wrapping, please add it to your cart along with the item and then complete the payment.

We offer free size changes and exchanges within one week of receiving the product. *Additional charges may apply depending on the size of the bracelet. You will be responsible for the round-trip shipping costs only. If we have stock in store we will exchange it for you. If we do not have the item in stock, we will produce it from scratch, so please allow approximately 3 weeks for delivery.

即日対応商品とオーダー商品をご購入頂いた方はオーダー商品が完成してから同梱して発送となります。

As a general rule, we do not accept returns or exchanges for reasons such as the product being different from what you expected, due to the nature of the product, hygiene, etc. We do not accept changes, cancellations, or returns after an order has been placed. Please check the product carefully before placing your order. We take every precaution to ensure the quality and delivery of our products, but in the unlikely event that a product has an initial defect or is different from what you ordered, we will promptly exchange it for a good product. In the above cases, please contact us via CONTACT within one week of receiving the product. If we determine that a return or exchange is necessary, we will send you an email with instructions on how to return the item. Please follow the instructions to arrange for the return of the item to us within one week. *Please be sure to check the contents when you receive the product. *Please note that we will not be able to accept returns or exchanges if you return the item without contacting us in advance. *If we are unable to provide an exchange item, we will cancel the order and refund your money. ●We may also refuse returns if any of the following conditions are met. - If the product is deemed to have already been used. - If there is any smell of perfume or tobacco. If scratches or other damage are found. If more than one week has passed since the product arrived and you contacted us, we will not be able to accept returns or exchanges in this case.

Kuroneko Yamato Takkyubin 770 yen Kuroneko Yu-Packet 360 yen We have the following available: Free shipping for purchases over ¥20,000. *Shipping fee outside of Japan is 3,000 yen.

If you make a purchase using an incorrect shipping address Please contact us as soon as possible by clicking on 【contact】 and stating your name, order number, and correct shipping address. (If the item has already been shipped to the wrong address, we will check the tracking number provided at the time of shipment.)

お客様が商品をお受け取りできず、再度お送りする際には、 送料770円もしくは送料360円が発生致しますので予めご了承下さい。

We will ship your order via Yamato Transport. Delivery times vary depending on your country or region. Please check the delivery date and time on the Yamato Transport website in advance. http://date.kuronekoyamato.co.jp/date/Main?LINK=WT (For international shipping, delivery will take approximately one week longer than for domestic shipping in Japan.)